Shipping and payment
Shipping & Payment
We want to make getting your new athletic gear as smooth and stress-free as possible. Below is everything you need to know about how we ship our products and how you can pay for them.
Secure Payment Options
Shopping at Tigros is 100% safe and secure. We accept major credit and debit cards to ensure a seamless checkout process:
- Visa
- Mastercard
All transactions are encrypted using advanced industry-standard SSL technology, meaning your financial details are completely protected and never stored on our servers.
Shipping Policy & Delivery Times
We aim to get your order moving as fast as possible. Our shipping structure depends on stock availability within the United States:
| Stock Location | Destination | Estimated Delivery Time |
|---|---|---|
| US Warehouse | United States | 3 - 7 Business Days |
| Europe Warehouse (International Backup) | United States | 2 - 3 Weeks |
Please Note (International Shipping from Europe): If an item, specific shoe size, or colorway is temporarily out of stock in our US facilities, we will ship it directly from our European partner warehouse to avoid making you wait for a local restock. In this case, please allow 2 to 3 weeks for your package to arrive at your doorstep in the US. We appreciate your patience as we bring you the best gear from across the globe!
Order Tracking
As soon as your package leaves the warehouse—whether it's from the US or Europe—we will send you a shipping confirmation email complete with a tracking number. You'll be able to follow your gear every step of the way.
Questions About Your Order?
If you have any questions regarding your shipping status or payment issues, our team is ready to assist you. Contact us at info@tigros.shop.
