Our Guarantees

At Tigros, we stand firmly behind the quality of our sports footwear, shorts, and performance socks. We know that athletes push their gear to the absolute limit, and you need apparel that can keep up with your grind. That’s why we offer solid guarantees to give you complete peace of mind when shopping with us.

1. Authentic Quality Guarantee

Every piece of athletic gear available at https://tigros.shop/ is 100% authentic, premium quality, and thoroughly inspected before it ever leaves our warehouses. We don’t do cheap knockoffs or flimsy materials. From the stitching on our shorts to the reactive cushioning in our shoes, you are getting genuine, high-performance athletic gear designed to perform.

2. 60-Day Durability Warranty

We expect our products to handle the heat. We offer a 60-day warranty against manufacturing defects from the date of purchase. If your shoes suffer abnormal sole separation, or if your shorts experience stitching failures under normal workout conditions within 60 days, we’ve got you. Reach out to us, and we will replace the defective item at absolutely zero cost to you.

Please note: This warranty covers manufacturing defects only. It does not cover normal wear and tear, accidental damage, or misuse (like using running shoes for skateboarding).

3. Secure Transaction Guarantee

Your online security is a massive priority for us. We guarantee that every transaction made on our site is safe. Thanks to our advanced SSL encryption and compliance with top-tier security standards, your Visa and Mastercard details are fully protected. Shopping with us is always safe, secure, and encrypted.

4. Dedicated Customer Support Guarantee

We don't leave our teammates hanging. We guarantee that if you have an issue, a real human from our support crew will respond to your inquiry within 24–48 business hours. No endless bot loops—just real help when you need it.

How to Claim a Warranty?

If you ever need to file a claim under our durability warranty, just send an email to info@tigros.shop with your order details and a quick photo showing the defect. We'll take care of the rest!